Legal & Data Governance
ArkHive Privacy Policy
Last Updated: September 28, 2026 · Version 1.0 [Legal Framework Placeholder]
[Placeholder Notice: This Privacy Policy outlines the proposed data handling architecture and principles of ArkHive Technologies, Inc. It is subject to formal review and final approval by designated healthcare legal counsel before commercial binding enforcement.]
1. Introduction & Overview
ArkHive Technologies, Inc. ('ArkHive', 'we', 'our', or 'us') develops ambient clinical intelligence software designed to assist healthcare professionals in transcribing and structuring clinical encounters. We recognize the profound confidentiality required when handling clinical communications and are committed to transparent, responsible data management practices.
2. Information Collected
We may collect user account information (such as clinician name, professional email address, organization name, and credentials), technical usage metrics (browser type, session timestamps, device identifiers), and communication records when you reach out for customer support or product inquiries.
3. Audio and Clinical Information
When using ArkHive AI, audio recordings of clinical consultations or user voice notes are submitted to our processing pipelines solely to produce text transcripts and formatted clinical notes (e.g., SOAP notes). Clinical recordings are captured only upon explicit clinician initiation. Clinicians are responsible for obtaining appropriate patient consent in accordance with applicable laws.
4. How Information Is Used
Information collected is utilized exclusively to provide, maintain, and execute the core functions of ArkHive AI: converting spoken audio into verbatim transcripts, drafting clinical assessments and care plans for clinician review, maintaining user accounts, and addressing customer service requests. We do not sell user or clinical encounter data.
5. Data Storage and Security
ArkHive employs technical, physical, and administrative measures to safeguard data against unauthorized access, loss, or alteration. Access to processing services is restricted through token-based authentication and role-governed permissions. While we implement robust safeguards, no computerized system can guarantee absolute invulnerability.
6. Third-Party Services
To deliver transcription, machine learning, and cloud infrastructure, ArkHive engages vetted third-party service providers (such as cloud hosting and AI model processing infrastructure). Third-party vendors process data only as instructed by ArkHive and are bound by confidentiality obligations.
7. Data Retention
We retain audio records, transcripts, and clinical drafts only as long as necessary to fulfill the documented purposes requested by the user, or as mandated by applicable regulatory or legal record-keeping requirements. Clinicians may request deletion of their recorded files through account settings or direct support requests.
8. User Rights & Choices
Depending on your jurisdiction, you may have rights to access, review, correct, or request deletion of personal information held by ArkHive. Account holders may export their generated notes or close their accounts at any time by contacting our support team.
9. Updates to This Policy
We may periodically revise this Privacy Policy to reflect evolving technological features, organizational practices, or legal requirements. Material updates will be communicated through our website or direct notification to registered users.
10. Contact Information
For inquiries or requests regarding this Privacy Policy and data protection practices, please contact:
ArkHive Technologies, Inc.
Attention: Privacy & Compliance Office [Placeholder]
Email: privacy@arkhivetechnologies.com [Placeholder]
Headquarters: [Corporate Address Placeholder to be updated upon official registration]
ArkHive
AI
ArkHive Technologies builds ambient clinical intelligence that translates patient-clinician conversations into structured, validated medical notes.
Designed following strict healthcare privacy architecture and clinician-in-the-loop oversight.
© 2026 ArkHive Technologies, Inc. All rights reserved.